9am - 4pm, Mon - Fri

Providing accessible transport and services for people with mobility problems and others who have difficulty using public transport.

Dial-a-Journey is a door-to-door transport service for people who cannot use conventional public transport due to mobility issues, and groups who are looking for flexible transport options.

The service is provided and fares subsidised within the operating areas of Falkirk, Stirling and Clackmannanshire Councils. You can find out more about the services we offer by clicking here.

Introduction

Dial-a-Journey first started in business in 1986 with the aim of providing affordable and accessible transport for residents of the Falkirk, Stirling and Clackmannanshire Council areas. We have grown from two buses donated to us and staffed by participants in the Manpower Services Scheme to a 24 vehicle operation, with 40 full and part-time staff in our Dial-a-Journey and Shopmobility services.

We would not be able to provide all of our services without the combined support we receive here in the Forth Valley area. We are a charitable company and are mainly funded by the three local authorities with additional and much valued support from the Order of Malta (an international organisation whose aim to provide relief and care for those in need around the world).

Demand for Dial-a-Journey and Shopmobility services has grown considerably in most recent times, and we aim to be around for a long time yet. We look forward to welcoming you on board with us in the future.

Fundraising

Any help or assistance you can give would be most welcome.

Downloads

A collection of useful documents that you can download.

Links

Links to other organisations you may find useful.

How can you help

We clearly need financial assistance to maintain our services, and achieve our aspirations, but don’t be put off if you are not in a position to help financially.

Many people have given us “leads” or helped with ideas over the years, that have provided excellent contacts, allowing us to grow our activities, or steering us in a different direction.

If you feel that you have any information that would be of help to us, please contact either our Chief Executive, Duncan Hearsum, or Heidi Anderson, our Deputy CEO by e-mail duncan@dial-a-journey.org or heidi@dial-a-journey.org

If you can help financially, you can make a donation by downloading our donations form. If you are a taxpayer, you can boost the sum by 28p in the pound, by making a gift aid declaration on the form.

Any help or assistance you can give would be most welcome.

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